Friday July 30 , 2010

Rates

Mac OS X Server, Core Networking

  • Regular Rate: $150/hr plus tax(9am-9pm)
  • After Hours: $300/hr + tax (9pm-9am)
  • 1-hr minimum billing, per 30min thereafter
  • 10 Hours Prepaid: $1500 $1350 + GST Add to Cart
  • 20 Hours Prepaid: $3000 $2550 + GST Add to Cart
  • 50 Hours Prepaid: $7500 $6000 + GST Add to Cart

General Business

  • Regular Rate: $125/hr plus tax (9am-6pm)
  • LightSpeed: $135/hr + GST Add to Cart
  • After Hours: $250/hr + GST (9pm-9am)
  • 1-hr charge minimum, per 30min thereafter
  • 10 Hours Prepaid: $1250 $1125 + tax Add to Cart
  • 20 Hours Prepaid: $2500 $2125 + tax Add to Cart
  • 30 Hours Prepaid: $3750 $3187.50 + tax Add to Cart
  • 50 Hours Prepaid: $6250 $5312.50 + tax Add to Cart
Remote Support

  • $10 + tax per Business Remote Support Unit (6 minutes)
  • $15 + tax per Server/Networking Remote Support Unit (6 minutes)
  • Remote Support Includes email help, phone calls, screen sharing, etc.
  • For example:
    • For 10 minutes on the phone, we bill 2 business units ($20).
    • For 2 minutes responding to an e-mail support request, we bill for 1 business unit ($10).
    • For 13 minutes fixing a server issue, we bill 3 server/networking units ($45).

We’re now using Tungle, a great new service that takes the headaches out of booking appointments. Go ahead and try it, Book an Appointment.

For any on-site visits outside a 10-km radius of Downtown Vancouver, a pro-rated one-way travel charge at the rate of $100/hr applies. Travel charge will be waived for on-site calls of 5 hours or more, within 60km of downtown Vancouver.

Regular Operating Hours: Monday to Friday, 9am – 6pm, Pacific Standard Time.

Click “From Here” in the map below to calculate your distance.



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